We use Google Analytics to capture anonymous data about visitors to our website, including the pages visitors look at while on the website. Google Analytics stores a small text file on your computer, called a Cookie, to track the pages on this site that you view. Many websites use Google Analytics and no personal data is stored.
To invoice customers for products or services that we provide, we will collect and store personal data, including name and address. This data is collected and stored securely using encryption. UK tax and accounting laws require this information to be kept.
If you complete a contact or enquiry form on our website, then this information will be collected and stored securely using encryption. We will only collect and store this data for the purpose of replying to your message / enquiry.
We work with third parties to fulfill orders for products and services. We may share your personal data with select third parties strictly only to fulfill your order (e.g. delivery companies). Any third parties we use are in the UK / EU and will comply with the General Data Protection Regulation (GDPR).
We Never Sell Your Data
We do not sell or pass your data onto third parties for marketing, ever.
Right to Erasure
Upon request, we will delete any personal data that we hold about you. This does not include personal data that we are required to retain by law, including for tax and accounting purposes.
Upon request, we will supply you with a copy of the data we hold about you. You can request a copy of the data we hold about you by contacting us via e-mail. We will need to confirm you identify to fulfill this request.
Social Media – On this website, the controller has integrated components of the service Instagram, facebook and Twitter. They offer a service that may be qualified as an audiovisual platform, which allows users to share photos and videos, as well as disseminate such data in other social networks. Permission is gained before posts are created.
We will always protect your privacy and will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998.
We will hold and transmit your information in a safe, confidential and secure environment.
The information we request from you is to ensure we provide you with excellent service, including regular updates regarding the Company and its Products.
Please note that we may also provide you with marketing updates by email if you order goods and services from us and you opt in to these newsletters.
We will need to ask you:
- Your Name
- Phone Number
- E-mail Address
We will never collect information about you without your consent nor would we sell or pass on customer information to other companies.
Any questions or comments regarding privacy are welcomed.
COOKIES AND OTHER INFORMATION THAT IS AUTOMATICALLY LOGGED
We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your details on our database.